Vice President of Operations - HOA
Overview RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage is a national firm with clients and operations in 18 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients. As one of the largest (#6 out of 5,000
firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition. RealManage is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing. Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness:
more than teamwork; we are part of something special and much larger than any of us. Personal Relationships:
we are a professional services company; people do business with people they like. Always Improving:
never satisfied, always learning and always growing; one is either getting worse or getting betternever staying the same. At RealManage, we are always getting better. Responsibilities Manage the daily operations for a large, high-growth market, serving more than 100 communities. Train, develop and oversee staff of DCAMs, CAMs and ACAMs Manage and track internal and external tasks, oversee all calendars and scheduled events, and serve as the second level of escalation Ensure CAMs are operating within the constructs of the Service Level Agreement and meet client expectations Help recruit and build a first class team Qualifications Highly effective ability to manage Directors of Community Association Management, Community Association Managers and Assistant Community Association Managers Highly-effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing, coaching, and releasing employees as necessary Highly-effective ability to manage a large, complex portfolio of communities Ability to manage the RealManage transition process to on-board new community association clients and closely coordinate with our Client Services Group and the client community during the set-up process Minimum 3-5 years property management /community management experience in addition to other professional work experiences demonstrating leadership capabilities Developer portfolio experience Familiar with vendor management, and construction and maintenance issues Understanding of Community Association business and financial statements Ability to motivate, cultivate and negotiate with committees Professional verbal and written communication skills Strong Computer Skills:
Word, Excel, Outlook and Database applications Strong organizational and time management skills High integrity, honesty and professionalism Exceptionally strong customer service orientation Certification preferred - CMCA Career Path:
This position is on the career path to become a Senior Vice President, Market Director and Division President Compensation:
The compensation package includes base salary, and potential performance bonus.
Salary Range:
$150K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition. RealManage is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing. Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness:
more than teamwork; we are part of something special and much larger than any of us. Personal Relationships:
we are a professional services company; people do business with people they like. Always Improving:
never satisfied, always learning and always growing; one is either getting worse or getting betternever staying the same. At RealManage, we are always getting better. Responsibilities Manage the daily operations for a large, high-growth market, serving more than 100 communities. Train, develop and oversee staff of DCAMs, CAMs and ACAMs Manage and track internal and external tasks, oversee all calendars and scheduled events, and serve as the second level of escalation Ensure CAMs are operating within the constructs of the Service Level Agreement and meet client expectations Help recruit and build a first class team Qualifications Highly effective ability to manage Directors of Community Association Management, Community Association Managers and Assistant Community Association Managers Highly-effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing, coaching, and releasing employees as necessary Highly-effective ability to manage a large, complex portfolio of communities Ability to manage the RealManage transition process to on-board new community association clients and closely coordinate with our Client Services Group and the client community during the set-up process Minimum 3-5 years property management /community management experience in addition to other professional work experiences demonstrating leadership capabilities Developer portfolio experience Familiar with vendor management, and construction and maintenance issues Understanding of Community Association business and financial statements Ability to motivate, cultivate and negotiate with committees Professional verbal and written communication skills Strong Computer Skills:
Word, Excel, Outlook and Database applications Strong organizational and time management skills High integrity, honesty and professionalism Exceptionally strong customer service orientation Certification preferred - CMCA Career Path:
This position is on the career path to become a Senior Vice President, Market Director and Division President Compensation:
The compensation package includes base salary, and potential performance bonus.
Salary Range:
$150K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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